The Code of Practice for Institutional Audit (COPIA) is intended to be a useful guide for providers of higher education, quality assurance auditors, officers of the MQA, policy makers, professional bodies and other stakeholders engaged in higher education.  This Code contains an overview of the Malaysian quality assurance system for higher education. It guides the reader on the nine evaluation areas for quality assurance as well as the two levels of standards – benchmarked and enhanced standards – that underline them. In addition, the document provides guidance for internal quality audit to be conducted by the institution and external audit to be conducted by the MQA’s panel of auditors. It also includes audit visit schedules as well as guidelines on report writing.

COPIA has been developed by bringing together the good practices adopted by the Quality Assurance Division (QAD) of the Ministry of Higher Education and the National Accreditation Board (Lembaga Akreditasi Negara, LAN), with inputs from experts and stakeholders via a series of focus group discussions. It was also benchmarked against international best practices. In doing this, references have been made to quality assurance practices of MQA’s counterparts, which include the Quality Assurance Agency for Higher Education (QAA) of the United Kingdom, Australian Universities Quality Agency (AUQA), the New Zealand  Qualifications   Authority  (NZQA),   Hong   Kong   Council    for

Accreditation of Academic and Vocational Qualifications (HKCAAVQ), South African Qualifications Authority (SAQA) and National Accreditation and Assessment Council (NAAC) of India.

Click here to download a soft copy of the COPIA

The hard copy can be purchased at MQA, Level 14B  Menara PKNS-PJ, No. 17 Jalan Yong Shook Lin, 46050 Petaling Jaya, Selangor, Malaysia for RM 10.00.